Auction Rules
PLEASE NOTE - All Auctions are now conducted in Canadian funds (CAD)!
Auction items are only eligble to be won & shipped within North America.
AUCTION REGISTRATION:
All customers must register before placing a bid. If you previously registered for Frameworth Auctions, then you would have been sent an email including your login and password information and are ready to bid. New registrations only take a few moments. Please log on to auction.frameworth.com and click on the "Register to Bid" tab. Please enter all of the required registration information and click "Submit" at the bottom of the page.
You will only need to register once. You must be logged-in at www.auctions.frameworth.com in order to place bids. Keep your login and password in a safe place for future reference, as they will remain your login and password for all future Frameworth Auctions. Upon registering, you will receive an email confirming your registration. Immediately upon registering, you will be able to place bids on-line in this auction.
AUTHENTICATION:
Every autographed product includes a legitimate hologram and certificate of authenticity to ensure the authenticity of the autograph. All items listed contain a Frameworth hologram and Certificate of Authenticity unless stated otherwise.
MINIMUM BID INCREASE:
Any lot from $1-$499 will have a fifteen percent (15%) minimum increase, in whole dollar amounts. Any lot upwards of $500 will have a 10 percent (10%) minimum increase, in whole dollar amounts. There will be no exceptions.
BUYER'S PREMIUM:
Unlike many other auction platforms, Frameworth does not charge a buyer’s premium! What you see is what you get.
LOTS WITH RESERVE:
The majority of lots listed for sale will not have a reserve listed on the item. However, if a reserve is listed we make sure that the reserve is a fair and realistic price based on the market value. Please note that Frameworth has the right to remove the reserve at any time if the bidding gets close enough to their reserve price. If a bid is placed below the reserve and the reserve is lifted the high bidder will be awarded the item.
SALES TAX:
Sales tax will be charged in accordance with provincial standards of the associated shipping address. Residents of the United States are not subject to sales tax.
INVOICES/NOTIFICATION:
Invoices will be emailed to all winning bidders in the days following the conclusion of the auction. Payment is expected immediately upon receipt of the auction invoice.
Users who are outbid will receive e-mail notification indicating that they are no longer the high bidder. Users who place bids which do not exceed another user’s maximum bid settings will receive immediate notification.
NO RETURN POLICY:
All lots are sold as is. All sales are final. Returns will only be accepted in the event of an item being damaged, or an item not accurately matching the description in the auction listing.
FRAMED PRODUCTS:
Frameworth makes every effort to protect the frames that are won during pre-auction storage and post auction shipping. If framed product arrives damaged for any reason, please provide evidence of the damage within 48 hours. Our customer service team will assist with a proper method of compensation / reconciliation.
FRAMING AND DISPLAY CASES:
Please note that unless stated in the lot title or description, cases and framing are NOT INCLUDED with auction orders. If you win an item that does not include cases or frame you can add it for an additional cost by contacting our sales department at 416-781-1115. You can also send an email to auctions@frameworth.com
PAYMENT:
PLEASE NOTE - All Auctions Are Conducted in Canadian Funds.
Credit cards are the preferred method of payment for any winning item below $10,000. Paypal is also available as a payment option. For any lot won above $10,000 Frameworth will require a signed credit card authorization form which approves the charges of any order over $10,000. Credit Cards can be used on all premium lots. Frameworth Gift Cards or Coupon Codes WILL NOT be accepted.
Winners will receive their winning invoice within 24-48 business hours of the auction ending. Users will be responsible to login and pay their invoices. If payment issues occur, please email auctions@frameworth.com for assistance. Payment must be made within 48 hours after recieving the invoice. Any orders that are unpaid at this time may be cancelled at Frameworth's discretion. If necessary, Frameworth also reserves the right to charge a non-refundable 15% restockoring fee to the customer’s credit card in the event that a winning bid is cancelled or payment fails.
SHIPPING:
Once payment is received items will typically be shipped within 10-14 business days. The buyer is responsible for all shipping and handling costs. The estimated shipping cost of standard sized items (pucks & photos) is $15-20 but the actual shipping cost may vary depending on the size of the item and shipping location. The shipping costs for frames & canvases will be calculated once we have the final bidders location. We will do our best to combine shipping on orders with multiple lots won, but we cannot guarantee that bids which close at different times can be combined in the shipping process. There may be additional shipping charges based on size, weight, amount of items won and cost of the product won. Customer pickup is also an option if you live locally. However, pickups can only be accommodated with advanced notice. If you are bidding and plan on picking up, please contact auctions@frameworth.com and inform a representative. Customers must allow 4-6 business days to prepare a winning order for pickup. While we will do our best to accommodate, Frameworth reserves the right to disallow pickups at any time. Our pickup location is 1198 Caledonia Rd, Toronto, ON. If you live out of the province or country and plan on picking the order up from us you must pay 13% HST on the order.
AUCTION CLOSING:
All lots will remain open 10 minutes past the scheduled closing time without a bid being placed on any item in the auction.
10-Minute Rule:
The 10 minute rule means that starting at 10:00 PM, EST on the last day of the auction, the auction will close at 10:00 PM, EST as long as no bids are placed on any auction item within a 10 minute span. If no bids are placed during that 10 minute span of time on any auction items, the entire auction will close.
If however a bid is placed within that time span on any auction item, the entire auction will stay open for another 10 minutes. This process will stay in effect until no bids are placed within a 10 minute time span on any auction item.
To bid on a lot after 10:00 PM EST you must have placed a bid on that lot prior to 10:00 PM, EST. Thus, if you are the only bidder on a lot at 10:00 PM, EST on the auction closing date you will be declared the winner. No retractions of bids are permitted.
Please note: If you are the ONLY bidder on a lot at 10PM then the lot will close and you will win that item, only lots with multiple bids enter into extended bidding. The clock will continue to run on these lots but bidding cannot take place.
CANCELLING BIDS / FAILURE TO PAY
Please note that all bids placed enter the user in a binding contract with Frameworth which requires commitment to payment for the item in the event that said bid is the highest value upon the stated close of the auction. Bids which are placed may not be cancelled at any time. Failure to provide payment for a winning bid in full within five days of the auction’s close may result in the user receiving a permanent ban from Frameworth’s auction platform. Frameworth also reserves the right to charge a non-refundable 15% restocking fee to the customer’s credit card in the event that a winning bid is cancelled. Continued abuse of Frameworth’s bidding process may result in legal action being taken against the user or users involved.
HAPPY BIDDING!
Note for Store Customers: Please note that the default feature on the website for out-of-stock items is currently not working. Some pricing displayed may be inacurate. Make sure to check with a customer service representative before purchasing from the store.